Heavenly Bed® Questions

Who makes the Westin bed?

The bed is manufactured by Simmons exclusively for Westin Hotels. It is composed of a 13" no flip pillow top mattress, with one-of-a-kind motion separation technology and individually pocketed coils. The standard box spring unit is 8 ¾”. Each bed is sold as a mattress and box spring unit and is made exclusively for Westin Home Collection™.

How can I purchase the bed?

The Heavenly Bed® may be purchased online at the Westin Home Collection™ store or by calling our Concierge Service at this toll free number: 877-777-5418.

What are the shipping costs?

$225 White glove in home bed delivery within the continental US. If you are shipping internationally please use one of our international websites or call our concierge service center at: 1-877-777-5418.

What is the delivery time frame?

Delivery times will vary based on your area. Delivery to most U.S. locations takes approximately 2-4 weeks.

What if I don’t like the bed?

We are certain that you will love your Heavenly Bed®. The bed is made for your order and can not be returned.

Can I purchase the mattress only?

You may certainly request the mattress only. We recommend placing the mattress on a firm surface such as a platform bed.

Does the bed have a warranty?

Yes, the bed carries a 10-year manufacturer’s warranty for defects in workmanship.

Does the bed have any latex foam?

The Heavenly Bed® is not made with latex foam.

How is the bed made up in the hotel?

The bed is made up in the following manner from the bottom up:
  • Bed Skirt

    The bed skirt fits over the box spring. It is made of a silk touch, machine washable polyester and has a 15.25” drop. The striped pattern is on the cal king, king and queen sizes and the small square pattern is on the full and twin sizes. Also available in the striped pattern in 100% cotton in sizes cal king, king and queen.

  • Deep Pocketed Fitted Sheet

    The 200-thread count, white, deep pocketed filled sheet accommodates a mattress up to 15” and is available in 60/40 cotton/poly blend (as in the US hotels). A 300-thread count and 600-thread count 100% Egyptian cotton deep pocketed fitted sheet is also available for purchase.

  • Decorative Middle Sheet

    The 200-thread count “middle sheet” is white with taupe piping in a 60/40 cotton/poly blend (as in the US hotels). A 300-thread count and 600-thread count 100% Egyptian cotton “middle sheet” in white with taupe piping is also available for purchase.

  • Down Blanket

    The down blanket, which rests between the middle and top sheets, is available as a mid-weight or light weight blanket. The blanket has a white 230-thread count all cotton down proof cover, 550 fill power of European white goose down and is baffle box stitched to prevent lumping or shifting of the down.

  • Flat Sheet

    The 200-thread count, white flat sheet is available in a 60/40 cotton/poly blend (as in the US hotels). A 300-thread count and 600-thread count 100% Egyptian cotton white flat sheet is also available for purchase.

  • Duvet Insert

    The over stuffed poly duvet insert has a 180-thread count cotton cover with baffle box stitching. It is made of a high loft hypoallergenic fiber, creating the famous meringue effect of the Heavenly Bed. There are corner ties to adhere to the inside of the Heavenly duvet cover.

  • Duvet Cover

    The Heavenly duvet cover has the exclusive white on white striped pattern on the king and queen sizes and the small square pattern on the full and twin sizes. It is made of a silk touch, machine washable polyester and has a side zipper closure. Also available in the striped pattern in 100% cotton in sizes cal king, king and queen.

  • Standard/Queen Pillow Cases

    The standard/queen pillow cases are sold as a pair. The 250-thread count 60/40 cotton/poly blend cases with taupe piping (as in the US hotels) accommodate the Heavenly Bed standard or queen size pillows. A 300-thread count and 600-thread count case with taupe piping is also available for purchase.

  • King Pillow Cases

    The king pillow cases are sold as a pair. The 250-thread count 60/40 cotton/poly blend cases with taupe piping (as in the US hotels) accommodate the Heavenly Bed king size pillows. A 300-thread count and 600-thread count case with taupe piping is also available for purchase.

  • Boudoir Cover

    The cover for the boudoir pillow is made of silk touch, machine washable polyester and has a zipper closure. It is also available in 100% cotton for purchase.

  • Sham

    A matching pillow sham is available made of silk touch for the king or queen Heavenly pillows. The white on white striped pattern has a three inch flange and an envelope closure. It is also available in 100% cotton for purchase.

  • Pillows

    There are 5 pillows on the bed. Two are 50/50 feather and down (king or queen sizes), two are a standard size synthetic and there is also a synthetic 14 x 36 boudoir pillow.

Click for a visual interactive description of the Westin bed composition.

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